Terms and conditions
GENERAL
The terms and conditions must be read carefully before being accepted
These terms and conditions are governed by Spanish law and all disputes will be submitted to the exclusive jurisdiction of the Spanish courts..
The company reserves the right to cancel the contracted service in case of inclement weather and to agree on a new date agreed together with the customer.
In case of suspension of the activity for any reason beyond the control of the customer, and that it has nothing to do with inclement weather, the customer will be given the option of changing the schedule or refunding the amount.
In case of suspension or cancellation of the reservation by the customer, he will have the option of establishing a new date agreed with the company. You will only have this option 1 time, and in no case will the refund be accepted.
WEB I RESERVES
The web page www.manta5.cat belongs to MANTA5.CAT SL. The company reserves the right to modify or vary these terms and conditions, including any content on the Website without prior notice.
The privacy of your personal information is protected and will not be disclosed to third parties.
MANTA5.CAT will take all necessary measures to protect the security of payments and debit/credit card information, but MANTA5.CAT will not be responsible for any damage it may suffer as a result of the loss of confidentiality of this information.
The minimum age to make a reservation is 18 years.
You are solely responsible for entering your data correctly in the online booking form by presenting a booking form that guarantees to MANTA5.CAT that all the data provided is true and accurate.
You will receive confirmation of your reservation via email.
This experience cannot be transferred or sold for commercial purposes.
Once the reservation is made, no changes or returns are accepted.
PRICES AND PAYMENT
The price of MANTA5.CAT is €80 (VAT included) for the groups of 2 and 3 people, from €90 (VAT included) for groups of 2 exclusive persons and €70 (VAT included) for groups of 4 people.
Reservations can only be made online on the MANTA5.CAT website, and payment for the reservation will be made by credit/debit card.
If more people attend than are finally listed on the reservation, will be possible as long as they do not exceed the maximum capacity of the experience, which is from 4 people, and prior 24-hour communication to the email info@manta5.cat
PUNCTUALITY
We recommend that you come 20 minutes before the reserved time.
If the group arrives 15 minutes or later, the reservation will become void and the experience will be rejected. In this situation, the money will not be refundable and the reservation cannot be changed.
MANTA5.CAT is not responsible for delays or obstructions that cause a delay in your arrival whether caused by bad weather, waves, you protest, floods, traffic jams, civil disturbances or any other reason. It is your sole responsibility to arrive on time and at the time agreed upon for your reservation.
In case of Force Majeure, it will not be possible to refund the amount of the reservation (the causes of delays described in the previous paragraph will never be causes of Force Majeure). Besides, they must give a minimum of 48 hours notice to our email info@manta5.cat
Exchanges and returns are not accepted.
REGULATIONS AND SECURITY
Our experience is not recommended for minors 14 years, pregnant women in an advanced state of pregnancy and with people with a body weight of more than 100 kg aprox. Entry is prohibited to all people who do not know how to swim.
Each person will participate under their own responsibility and must complete and sign the corresponding authorization for the development of the activity.
Participants are advised to wear comfortable clothing and shoes for this experience.
MANTA5.CAT is not responsible for damaged or deteriorated clothing or footwear, nor of the personal damages that may be caused by the misuse of our services.
MANTA5.CAT will never be responsible for hits, falls or any accident caused during the experience.
MANTA5.CAT has the right to charge participants for intentional damages or damages caused by inappropriate use.
People under the influence of alcohol or non-prescribed drugs will not be admitted and the reservation becomes void.
During the experience you will have to follow the rules and adopt the appropriate norms of behavior and you will have to cooperate with our employees at all times.
MANTA5.CAT reserves the right of admission.
In case of abandonment, the reservation money will not be returned.
MINORS
All minors must present the corresponding authorization signed by their legal guardian, that you can download by clicking here.
COPYRIGHT AND CONFIDENTIALITY
MANTA5.CAT owns the copyright of all names, designs and themes used on the website and any marketing operations.
Participants accept the terms and conditions and undertake not to disclose their content.
CANCELLATION POLICY
No refunds will be provided for cancellations or no-shows.
Once the reservation is made or a Gift Bonus is acquired, no changes or returns are allowed under any circumstances.
The company reserves the right to cancel the contracted service in case of inclement weather and to agree on a new date agreed together with the customer.
In case of suspension of the activity for any reason beyond the control of the customer, and that it has nothing to do with inclement weather, the customer will be given the option of changing the schedule or refunding the amount.
In case of suspension or cancellation of the reservation by the customer, he will have the option of establishing a new date agreed with the company. You will only have this option 1 time, and in no case will the refund be accepted
MEASURES COVID-19
Form to fill in to exercise your right of Opposition, deletion or rectification. Download