Terms and conditions

GENERAL

The terms and conditions must be read carefully before being accepted

These terms and conditions are governed by Spanish law and all disputes will be submitted to the exclusive jurisdiction of the Spanish courts..

The company reserves the right to cancel the contracted service in case of inclement weather and to agree on a new date agreed together with the customer.

In case of suspension of the activity for any reason beyond the control of the customerand that it has nothing to do with inclement weatherthe customer will be given the option of changing the schedule or refunding the amount.

In case of suspension or cancellation of the reservation by the customerhe will have the option of establishing a new date agreed with the companyYou will only have this option 1 timeand in no case will the refund be accepted.

WEB I RESERVES

The web page www.manta5.cat belongs to MANTA5.CAT SLThe company reserves the right to modify or vary these terms and conditionsincluding any content on the Website without prior notice.

The privacy of your personal information is protected and will not be disclosed to third parties.

MANTA5.CAT will take all necessary measures to protect the security of payments and debit/credit card informationbut MANTA5.CAT will not be responsible for any damage it may suffer as a result of the loss of confidentiality of this information.

The minimum age to make a reservation is 18 years.

You are solely responsible for entering your data correctly in the online booking form by presenting a booking form that guarantees to MANTA5.CAT that all the data provided is true and accurate.

You will receive confirmation of your reservation via email.

This experience cannot be transferred or sold for commercial purposes.

Once the reservation is madeno changes or returns are accepted.

PRICES AND PAYMENT

The price of MANTA5.CAT is €80 (VAT included) for the groups of 2 and 3 people, from €90 (VAT included) for groups of 2 exclusive persons and €70 (VAT included) for groups of 4 people.

Reservations can only be made online on the MANTA5.CAT websiteand payment for the reservation will be made by credit/debit card.

If more people attend than are finally listed on the reservationwill be possible as long as they do not exceed the maximum capacity of the experiencewhich is from 4 people, and prior 24-hour communication to the email info@manta5.cat

PUNCTUALITY

We recommend that you come 20 minutes before the reserved time.

If the group arrives 15 minutes or laterthe reservation will become void and the experience will be rejectedIn this situationthe money will not be refundable and the reservation cannot be changed.

MANTA5.CAT is not responsible for delays or obstructions that cause a delay in your arrival whether caused by bad weatherwavesyou protestfloodstraffic jamscivil disturbances or any other reasonIt is your sole responsibility to arrive on time and at the time agreed upon for your reservation.

In case of Force Majeureit will not be possible to refund the amount of the reservation (the causes of delays described in the previous paragraph will never be causes of Force Majeure). Besidesthey must give a minimum of 48 hours notice to our email info@manta5.cat

Exchanges and returns are not accepted.

REGULATIONS AND SECURITY

Our experience is not recommended for minors 14 years, pregnant women in an advanced state of pregnancy and with people with a body weight of more than 100 kg aproxEntry is prohibited to all people who do not know how to swim.

Each person will participate under their own responsibility and must complete and sign the corresponding authorization for the development of the activity.

Participants are advised to wear comfortable clothing and shoes for this experience.

MANTA5.CAT is not responsible for damaged or deteriorated clothing or footwearnor of the personal damages that may be caused by the misuse of our services.

MANTA5.CAT will never be responsible for hitsfalls or any accident caused during the experience.

MANTA5.CAT has the right to charge participants for intentional damages or damages caused by inappropriate use.

People under the influence of alcohol or non-prescribed drugs will not be admitted and the reservation becomes void.

During the experience you will have to follow the rules and adopt the appropriate norms of behavior and you will have to cooperate with our employees at all times.

MANTA5.CAT reserves the right of admission.

In case of abandonment, the reservation money will not be returned.

MINORS

All minors must present the corresponding authorization signed by their legal guardian, that you can download by clicking here.

COPYRIGHT AND CONFIDENTIALITY

MANTA5.CAT owns the copyright of all namesdesigns and themes used on the website and any marketing operations.

Participants accept the terms and conditions and undertake not to disclose their content.

CANCELLATION POLICY

No refunds will be provided for cancellations or no-shows.

Once the reservation is made or a Gift Bonus is acquiredno changes or returns are allowed under any circumstances.

The company reserves the right to cancel the contracted service in case of inclement weather and to agree on a new date agreed together with the customer.

In case of suspension of the activity for any reason beyond the control of the customerand that it has nothing to do with inclement weatherthe customer will be given the option of changing the schedule or refunding the amount.

In case of suspension or cancellation of the reservation by the customerhe will have the option of establishing a new date agreed with the companyYou will only have this option 1 timeand in no case will the refund be accepted

MEASURES COVID-19

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